Bersedia

Ticketing, made friendly

Ticketing that feels like chatting.

One simple inbox for staff issues and customer requests. No training needed.

Create account

One inbox for everything

Staff issues and customer requests land in the same place.

Chat-style tickets

Replies read like a WhatsApp thread. Internal notes stay private.

Two portals, your choice

Turn the staff portal and the customer portal on or off any time.

Roles that make sense

An agent in IT can still be a requester in HR.